Effective Date: 18/07/2926
Last Updated: 18/07/2926
At Mimi Panda, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make a purchase, contact us, or use our services.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us or that is automatically collected when you use our website.
Personal Information: This may include your name, email address, phone number, billing address, shipping address, and other information necessary to process your order or respond to your inquiry.
Order Information: We may collect details about products purchased, order history, transaction details, delivery information, returns, exchanges, and related customer service interactions.
Technical Information: When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to process and deliver your orders, provide order updates, respond to your questions and customer support requests, improve our website and services, manage returns or exchanges, maintain website security, prevent fraudulent activity, and comply with applicable legal requirements.
Where permitted and with your consent where required, we may also use your contact information to send promotional offers, new collection updates, and other marketing communications. You may opt out of marketing communications at any time.
3. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, improve your browsing experience, understand website traffic, and measure the performance of our services.
Depending on your browser and applicable requirements, you may be able to manage or disable certain cookies through your browser settings. Disabling some cookies may affect certain website features.
4. Payment & Security
Payments made through our website may be processed by third-party payment service providers or payment gateways.
Mimi Panda does not intentionally store complete credit card, debit card, or UPI credentials on its own systems where payment information is processed directly by an authorized payment provider.
Payment transactions are subject to the privacy policies, security standards, and terms of the respective payment service provider.
5. Data Protection
We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
6. Third-Party Services
We may share necessary information with trusted third-party service providers who help us operate our business and provide services to you. These may include payment processors, shipping and logistics providers, technology and hosting providers, analytics services, customer communication platforms, and other business service providers.
We share information only as reasonably necessary for these providers to perform their services, subject to applicable laws and contractual arrangements where relevant.
We may also disclose information when required by law, legal process, or governmental authority.
7. Children’s Privacy
Our website sells children’s clothing but is intended to be used by parents, guardians, and other adult customers.
We do not knowingly collect personal information directly from children where parental or guardian consent is legally required. If we become aware that such information has been collected improperly, we will take reasonable steps to address or delete it as required by applicable law.
8. Your Rights & Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to your information, request correction of inaccurate information, request deletion where applicable, or withdraw consent for certain processing activities.
You may also unsubscribe from promotional communications using the available unsubscribe option or by contacting us.
Certain information may need to be retained for legitimate business, accounting, fraud prevention, dispute resolution, or legal compliance purposes.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory obligations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be posted on this page with a revised Last Updated or Effective Date.
We encourage you to review this page periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Mimi Panda handles your personal information, please contact us through the contact details provided on our website.
Brand: Mimi Panda
Website: mimipanda.in
Email: support@mimipanda.in
Customer Care: 9727376999
Support Hours: Mon-Sat 9am-6pm
Address: A/10,Avdhut nagar society,Singnpore char rsta,katargam surat-395004.
Mimi Panda — Little Styles. Big Smiles.