Terms of Use

Last Update – 18/07/2026

Welcome to Mimi Panda. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping & COD Policy, and Return & Exchange Policy.

If you do not agree with these terms, please do not use our website or services.

1. About Mimi Panda

Mimi Panda is a kidswear brand offering children’s clothing and related products through our online platform.

Brand: Mimi Panda
Website: mimipanda.in
Email: support@mimipanda.in
Customer Care: 9727376999
Support Hours: Mon-Sat 9am-6pm
Address: A/10,Avdhut nagar society,Singnpore char rsta,katargam surat-395004.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not misuse the website, attempt unauthorized access, interfere with website functionality, introduce malicious software, or use the website for fraudulent or unlawful activities.

We reserve the right to restrict or suspend access to our website where misuse, fraud, or a violation of these terms is reasonably suspected.

3. Product Information

We make reasonable efforts to display product descriptions, images, colours, sizes, prices, and other information as accurately as possible.

However, actual product colours may vary slightly due to photography, lighting conditions, screen settings, or device displays. Minor variations in measurements, prints, patterns, or finishing may also occur where applicable.

Please review the product description and size information carefully before placing your order.

4. Product Availability

All products displayed on our website are subject to availability.

Adding a product to your cart does not guarantee its availability. In rare cases, a product may become unavailable after an order has been placed.

If we are unable to fulfil an order, we may cancel the affected item or order and provide an appropriate refund for any amount already paid, where applicable.

5. Pricing

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts, promotional offers, shipping charges, COD charges, and other applicable fees may change from time to time.

The final amount payable will be displayed during checkout before you complete your order.

6. Orders

By placing an order, you confirm that the information provided by you is complete and accurate.

After an order is placed, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication channel.

We reserve the right to cancel or refuse an order in cases including suspected fraud, incorrect pricing, product unavailability, payment issues, invalid delivery details, or other legitimate operational reasons.

7. Payments

We may accept various payment methods as displayed at checkout, including eligible online payment options and Cash on Delivery (COD), where available.

Online payments may be processed through third-party payment service providers. Your use of such payment services may also be subject to the terms and privacy policies of the respective payment provider.

8. Cash on Delivery (COD)

Cash on Delivery may be available for selected orders and serviceable PIN codes.

Additional COD charges may apply and will be displayed at checkout where applicable.

COD orders may be subject to verification. We reserve the right to restrict COD availability in cases of repeated order refusals, failed deliveries, high-value orders, suspected misuse, or courier service limitations.

For complete details, please refer to our Shipping & COD Policy.

9. Shipping & Delivery

We aim to process and deliver orders within the estimated timelines communicated on our website.

Delivery times are estimates and may vary depending on location, courier availability, weather conditions, festivals, public holidays, operational disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information and an active contact number.

For complete information, please refer to our Shipping & COD Policy.

10. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to the eligibility requirements and conditions specified in our Return & Exchange Policy.

Products must meet the applicable return or exchange conditions, including requirements relating to product condition, original tags, packaging, and the permitted request period.

Please review our Return & Exchange Policy before placing an order.

11. Order Cancellation

Customers may request cancellation before an order has been shipped, subject to the current status of the order.

Once an order has been dispatched, cancellation may not be possible. In such cases, the applicable Return & Exchange Policy will apply after delivery.

Mimi Panda may also cancel an order due to product unavailability, payment issues, suspected fraud, incorrect information, or other legitimate operational reasons.

12. Intellectual Property

All content available on the Mimi Panda website, including our brand name, logo, graphics, website design, product photographs, text, illustrations, and other original content, may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, commercially exploit, or use our protected content without appropriate authorization.

13. Promotions & Discount Codes

Promotional offers, coupons, and discount codes may be subject to specific eligibility requirements, validity periods, minimum order values, product restrictions, or other conditions.

Unless otherwise stated, promotional offers cannot necessarily be combined with other offers.

We reserve the right to modify or withdraw promotions where permitted, including in cases of technical errors or misuse.

14. Third-Party Services

Our website may use or integrate services provided by third parties, including payment gateways, shipping providers, analytics services, and other technology providers.

We are not responsible for the independent practices or policies of third-party services, except to the extent required under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Mimi Panda will not be liable for indirect, incidental, or consequential losses arising from the use or inability to use our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited under applicable law.

16. Privacy

Your privacy is important to us.

The collection, use, storage, and handling of your personal information are governed by our Privacy Policy. We encourage you to review the Privacy Policy to understand how we handle your information.

17. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, policies, or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website following an update will be subject to the revised terms, to the extent permitted by applicable law.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable consumer protection laws and any mandatory jurisdiction requirements, disputes relating to these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Surat, Gujarat, India.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Mimi Panda — Little Styles. Big Smiles.